Remember that old saying, “You’ll catch more flies with honey than with vinegar?” Its a statement that pretty much defines how you should always treat your client in the business of sales (though, I’m pretty sure it should be bees and not flies). The thing is though, I’m seeing more and more rude sales people every day.
The other day I over heard a salesmen get downright disrespectful to my boss as his time was ‘being wasted’ and my boss ‘didn’t trust’ the salesman. We let you come in, sit down, and go into your pitch – we have a few reasonable questions and instead of answering them confidently, you get all pissy with us? Well, act like that and I would not only not give you any trust, but I would have booted your pretentious ass out. Had it gone on any longer (as the manager in charge of ass kicking) I would have done just that. Instead the sales person stomped out of the store like a 6 year old that was told no more TV. Not exactly top notch salesmanship there. The economy sucks – everything is a hard sell, so you have to work for it. Don’t act like I am bothering you by giving you my money. The world is a small place these days and your product or service is no longer exclusive. Remember folks, the customer doesn’t need you – you need them.
Go on, live on the wild side and throw all the veggies in here you like. Peppers, onions and mushrooms were all a part of the plan (they didn’t make it, but part of the plan…).